Last updated: 3 September 2026
Better Planet LLC (doing business as "One Place", "we", "us") operates the One Place mobile dating application (the "App"). This Privacy Policy explains what personal data we collect, why, how we use and share it, and the choices and rights you have. By using the App you agree to this Policy.
The App is only for people aged 18 or older. We do not knowingly collect data from anyone under 18. If we learn that a user is under 18, we will delete the account.
You give us: account (email, password — stored only as a hash); profile (display name, date of birth, gender, who you want to meet, bio, photos, and optional "vitals" you choose to add — height, education, drinking, smoking, whether you have or want children, religion, and pets); content (messages, requests, and reports you submit); and, when you use location features, your device's approximate or precise location.
Automatically: device and usage info, IP address, and basic diagnostics collected by our crash/error-reporting provider, plus a push token if you enable notifications.
From third parties: if you sign in with Google or Apple, we receive basic profile information from them (such as your email).
Sensitive information. Some profile fields may reveal sensitive characteristics — your gender and who you want to meet can imply sexual orientation, and the optional "religion" field is itself a special category of data. Providing any of these is optional; by providing them you consent to us processing them for the sole purpose of operating the App's matching and discovery features. We never use them for advertising and never sell them.
Photo verification. If you choose to verify your profile, we process your live selfie and your profile photo with an automated facial-comparison service (a cloud provider acting on our behalf) solely to check that they match. The selfie is used only for that check — it is not stored, not added to your profile, and not used for anything else.
To operate the App and matching, power location-based discovery, keep the community safe (review reports, block/ban abusive users), verify your email, send service messages and notifications you opt into, improve and secure the App, and comply with the law. We may use AI-assisted tools to help operate, personalize, and moderate the service: for example, if you use the optional "AI suggestions", your bio text and your profile photos are sent to our AI provider to draft a bio or rank your photos, and uploaded photos may be analysed by automated tools (including an AI provider) to detect prohibited content. We do not collect health or medical data.
We do not sell your personal data.
International transfers. One Place is operated by a U.S. company and several of the providers above process data in the United States and other countries, so your information may be transferred outside the country where you live. Where required, we rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses) for those transfers.
Location is used only for proximity features. Control it in your device settings; some modes won't work without it.
We keep data while your account is active. You can delete your account and data anytime in Profile → Delete account (we may keep limited records for legal/safety reasons). Depending on where you live you may also have rights to access, correct, port, or restrict your data — contact us to exercise them.
We use HTTPS, hashed passwords, and access controls. No system is perfectly secure.
We may update this Policy and will post a new "Last updated" date. Contact: privacy@oneplace-app.com.